So a large number of file formats are OK. I use music creation and editing and sound editing applications, screen capture and OCR applications and have no problems with these. I occasionally use Microsoft Word, Excel and PowerPoint. I have no save/recover problems with these on any of the drives or my 'C' Drive. So I use the drives for Web Sites, Photo Editing, producing posters and booklets. I have no problem saving to these drives and downloading from them, or moving files between them, with a considerable number of applications including All the Serif applications pre Affinity.(I have been using and updating all the Serif application since they were first launched). I have three external drives, generally used for different purposes (all USB connected). Your problem is not a common one on these forums so seems likely to be something to do with your specific set up - unfortunately it just means trying lots of different things to narrow down what the underlying cause is.Īlecia - sorry but I've not had to use the file recovery so can't help you with that. You say you can see an icon for the file in explorer but have you looked to see what the file size is (as an indication of whether or not it is corrupt)? Have you tried creating a very simply file in Designer (eg just a square or circle on a background) and then tried saving that? For example, you are saving onto a USB connected drive - but does it work correctly if you have a file on your main C drive? If a file won't save to your USB drive, can you open one from there (download an afdesign file from these forums if you don't have one that you know is not corrupted). Your original problem is hard to diagnose remotely - you've had a few suggestions which haven't worked so need to keep trying until you find the cause.
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